FAQ (Frequently Asked Question) [Product]

Answer: Due to we have no shop front for retail sale. If customers require to buy at our site, have to buy as wholesale at least 1 box onwards. Customers should contact us first for checking and booking before visit us at site for customers convenience and our preparation. Contact us, call: 02-3231072, 02-7090618, e-mail: [email protected] and Line OA account name: @Missflour to see our site address click here .

Answer: You can read basic using method of each products on product label via click here . Besides, we still have food recipes and sweetmeat recipes in our website that customers can study to cook as food and sweetmeat menus via click here.

Answer: Customers inform the regular shop directly so that the regular shop to order our products via our channels or fill in the requested form or click here by giving product detailed description as required to order, shop name, details address, contact number (if any) then we will contact to you or your shop for discussion.

Answer: 1. Online order via Shopee, Lazada, JD Central
2.Order via distributors and dealers in the market. You can check shops having our products via Line OA @Missflour

Answer : Customers have to fill in the requested form to get detailed description, product price and product samples via click here or call: 02-3231072, 02-7090618, e-mail: [email protected] and Line OA account name: @Missflour then we will reply back after received your request.

Answer: For Flour, Starch products such as (Tapioca starch, Black glutinous rice flour, Corn starch, Coarse Tapioca starch, Riceberry rice flour, Brown rice flour, Jasmine rice flour, Gluten free Crispy batter mix) just put them into refrigerator to preserve quality of product for long time. Besides the mentioned, the products must be kept dried place and avoid sunlight. They are the way to preserve and maintain quality of products. For Glucose syrup product, just put it into refrigerator to preserve quality of product for long time. Glucose syrup in refrigerator having high viscosity before using Glucose syrup, take it out from refrigerator and put at room temperature for 10-15 minutes to reduce viscosity. For Tapioca pearl product such as small size Tapioca pearl, big size Tapioca pearl, small size Pandan tapioca pearl. Just keep them at dried place and avoid sunlight.